Returns & Exchanges

At Arcadian, we stand by the quality of our electronics and offer a 30-day return policy for a full refund or exchange. Items must be returned in their original packaging with all accessories and documentation included.

1

Initiate Your Request

Log into your Arcadian account, navigate to your order history, and select the 'Return Item' button to generate a Return Merchandise Authorization (RMA) number.

2

Pack Your Device

Carefully place the product and all original components into the original box to ensure safe transit and prevent damage to sensitive electronic components.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.

4

Quality Inspection & Refund

Once our technicians verify the device's condition, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing